Crisis and Change Management

Operating a business involves managing challenges and making decisions amidst dilemmas. This course guides you through a three-part journey to learn how to navigate crisis situations such as liquidity issues, regulatory shifts, and technological advancements.

Who this course is for

Business leaders, managers, and aspiring leaders
Professionals seeking to refine their crisis management and change leadership skills
Public relations specialists, human resource professionals, and risk management experts
Anyone who wants to develop the composure and expertise to navigate business challenges with confidence

What’s Included

Learning Outcomes

Develop a comprehensive crisis management plan for your organization
Learn to identify and assess potential business threats and risks
Master effective communication strategies for crisis situations (internal and external stakeholders)
Craft effective change management plans for organizational transformations
Foster a culture of adaptability and resilience within your team
Communicate change initiatives with clarity and transparency
Manage resistance to change and build employee buy-in

Skills Portfolio

Crisis preparedness and risk mitigation

Crisis communication (written, verbal, nonverbal)

Stakeholder management during crisis situations

Damage control and reputation management

Change management planning and implementation

Managing resistance to change

Communication for change initiatives

Evaluation and adaptation of change strategies

Outcomes

Gain the confidence and expertise to navigate business crises effectively
Develop a strategic approach to crisis response and communication
Lead your team through organizational change with minimal disruption
Foster a culture of resilience and adaptability within your company
Become a valuable asset in any business environment, prepared to address challenges and lead through change.

Supporting Material

Videos

Subject-focused videos

Marketing segmentation
Pricing Strategies for Digital Products and FMCG
Price discrimination in the B2C segment
Crisis and Change management
Liquidity crisis
Cash flow management
Managing working capital
Selection and analysis of innovation projects
Operational indicators
Financing alternatives
Sales channels

Articles

Introduction to cost structures, cost categories
Introduction to simplified report
Introduction to the basic concepts of cash flow
EBITDA, EBIT, EBITDA margin, EBIT margin
The application of the cash flow concept
Different payment terms of buyers/suppliers; VAT management
Interpreting working capital
Managing financing alternatives, liquidity planning
Financial indicators: liquidity, indebtedness
Application of differing sales channels
Raw material management
Profit and Loss Statement
Balance Sheet lines
Crisis and Change management Featured
Marketing strategy and marketing mix
Pricing methods

Additional features

Quiz

Trainer materials ( Module dynamics, Overviewing results, Parameters, Versions, KPIs explanation)

Simulation modules

Images

Reviews

This crisis and change management simulation was a valuable training tool for my leadership team. It threw us curveballs that mimicked real-world challenges, and we had to develop strategies to navigate them effectively. The simulation helped us improve communication, collaboration, and decision-making under pressure.

Aisha, 45

CEO (Dubai, UAE)

This simulation is a fantastic addition to my organizational behavior course. It allows students to experience the complexities of leading through crises and implementing change initiatives. They learn how to assess situations, manage stakeholder emotions, and effectively communicate with their teams.

Professor Lopez, 52

Organizational Behavior Professor (Madrid, Spain)

This simulation was an eye-opener! It showed me the importance of crisis preparedness and adaptability in the business world. We had to make tough decisions and react quickly to changing circumstances. It was a great learning experience that will be valuable in my future career.

David, 21

Business Student (Melbourne, Australia)

Business Skills

Business Planning

Digital Marketing

Digital Marketing Strategy

Leadership Skills And Project Management